About Features Services Journey Testimonials Contact

Cookie Policy

Understanding Our Cookie Usage

This Cookie Policy explains how BalanceBloom ("we", "us", or "our") uses cookies and similar technologies on our website. It describes what these technologies are, why we use them, and your rights to control our use of them.

This policy was last updated on April 23, 2025. We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our business practices. Any changes will become effective when we post the revised policy on our website.

What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit certain websites. They are widely used to make websites work more efficiently, provide a better user experience, and give website owners information about how their sites are used.

Cookies may be "session cookies" that are erased when you close your browser, or "persistent cookies" that remain on your device for a set period or until you delete them. They may be "first-party cookies" set by the website you're visiting, or "third-party cookies" placed by other websites or services.

Similar Technologies

In addition to cookies, we may use other similar technologies to store and retrieve information on your device:

  • Web Beacons: Small graphic images (also known as "pixel tags" or "clear GIFs") that may be included on our website, services, apps, or email messages that help us count users, monitor how users navigate our services, count content views, or deliver cookies.
  • Local Storage: Technologies like HTML5 localStorage and indexedDB that provide web applications ways to store data on your device that are similar to cookies but can store larger amounts of data.
  • Device Fingerprinting: Technologies that collect information about your device to identify it uniquely, such as your browser type, operating system, screen resolution, and installed fonts.

For simplicity, we'll refer to all of these technologies as "cookies" throughout this policy.

Types of Cookies We Use

We use different types of cookies for various purposes:

  • Essential Cookies: These cookies are necessary for the website to function properly. They enable basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.
  • Preference Cookies: These cookies allow the website to remember choices you make (such as your preferred language or the region you are in) and provide enhanced, more personalized features.
  • Analytical/Performance Cookies: These cookies collect information about how you use our website, such as which pages you visit most often and if you receive error messages. This data helps us improve how our website works.
  • Marketing Cookies: These cookies are used to track visitors across websites. They are used to display ads that are relevant and engaging for individual users and thereby more valuable for publishers and third-party advertisers.

Specific Cookies We Use

Here is a list of the main cookies we use and what we use them for:

  • balancebloom_session: An essential cookie that helps manage your session on our site (Duration: Session)
  • balancebloom_preferences: Stores your preferences, such as language and region settings (Duration: 1 year)
  • balancebloom_analytics: Collects anonymous statistical data on how you use our site to help us improve functionality (Duration: 2 years)
  • balancebloom_marketing: Tracks your activity across websites to provide relevant advertising (Duration: 90 days)

We also use some third-party cookies:

  • Google Analytics: Used to track website statistics and user behavior anonymously
  • Social Media Widgets: Allow you to share content on social media platforms
  • Payment Processors: Used when you make a purchase through our site

How We Use Cookies

We use cookies for several reasons:

  • To provide you with a personalized browsing experience
  • To remember your preferences and settings
  • To improve the performance of our website
  • To gather analytics data about how our website is used
  • To remember your login status
  • To process transactions and maintain security
  • To deliver relevant advertising based on your interests

Some of these functions are essential for the proper functioning of our site, while others enhance your experience or help us improve our services.

Your Cookie Choices

You have several options for managing cookies:

  • Browser Settings: Most web browsers allow you to control cookies through their settings. You can usually find these settings in the "Options" or "Preferences" menu of your browser. You can typically delete existing cookies, allow or block all cookies, or set preferences for certain websites.
  • Device Settings: Mobile devices often have settings to control cookies. These are usually found in the "Settings" app under "Privacy" or "Data Protection."
  • Opt-Out Programs: Many advertising networks offer ways to opt out of targeted advertising. You can visit www.aboutads.info/choices or www.youronlinechoices.eu for more information.

Please note that if you choose to block certain cookies, you may not be able to use all the features of our website. For essential cookies, the only way to avoid them is to not use our website.

Do Not Track

Some browsers have a "Do Not Track" feature that signals to websites that you visit that you do not want to have your online activity tracked. Currently, our systems do not recognize browser "Do Not Track" requests. However, you can use the various opt-out mechanisms discussed above to exercise choices about how we collect and use your information.

Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by an updated "Last updated" date, and the updated version will be effective as soon as it is accessible.

We encourage you to review this Cookie Policy regularly to stay informed about our use of cookies.

Contact Us

If you have any questions or concerns about our use of cookies or this Cookie Policy, please contact us at:

BalanceBloom
142 Serenity Avenue
Vancouver, BC V6B 5Z1
Canada
Email: [email protected]
Phone: (604) 545-1853