These Terms of Service ("Terms") govern your use of the BalanceBloom website, services, programs, and content (collectively, the "Services"). Please read these Terms carefully before accessing or using our Services. By accessing or using any part of our Services, you agree to be bound by these Terms. If you do not agree to all the Terms, then you may not access or use the Services.
These Terms were last updated on April 23, 2025. We may modify these Terms at any time by posting the revised Terms on our website. Your continued use of our Services after any such changes constitutes your acceptance of the new Terms.
When you create an account with us, you must provide accurate, complete, and up-to-date information. You are responsible for safeguarding your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.
We reserve the right to terminate or suspend your account at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users of the Services, us, or third parties, or for any other reason.
BalanceBloom provides wellness and personal development services, including but not limited to:
Our Services are informational and educational in nature. They are not intended to diagnose, treat, cure, or prevent any disease or health condition. The information provided through our Services is not a substitute for professional medical advice, diagnosis, or treatment.
For paid Services, you agree to pay all fees in accordance with the fees, charges, and billing terms in effect at the time a fee is due and payable. You are responsible for providing current, complete, and accurate billing and contact information.
Payment methods accepted include credit cards, debit cards, and other forms of electronic payment. All payments are processed securely through our payment processors. By providing your payment information, you authorize us to charge your payment method for all Services you purchase.
Unless otherwise specified:
We offer refunds on our Services under the following conditions:
To request a refund, please contact us at [email protected] with your purchase details. Refund requests will be processed within 10 business days of approval.
The content, features, and functionality of our Services, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, software, and the compilation thereof, are owned by BalanceBloom, its licensors, or other providers of such material and are protected by Canadian and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
You may access, download, or print materials from the Services for your personal, non-commercial use only. You may not:
Our Services may allow you to post, submit, publish, display, or transmit content such as comments, reviews, or personal information ("User Content"). By providing any User Content, you grant us and our affiliates and service providers a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, and display such User Content in connection with providing and promoting our Services.
You represent and warrant that:
We have the right to remove any User Content that we determine, in our sole discretion, violates these Terms or is otherwise objectionable.
To the maximum extent permitted by applicable law, BalanceBloom and its directors, officers, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:
In no event shall our total liability to you for all claims exceed the amount paid by you, if any, for accessing or using our Services during the twelve (12) months preceding your claim.
The Services are provided on an "as is" and "as available" basis, without warranties of any kind, either express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
We do not warrant that:
You agree to defend, indemnify, and hold harmless BalanceBloom and its directors, officers, employees, agents, and affiliates from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Services.
These Terms shall be governed by and construed in accordance with the laws of the Province of British Columbia and the federal laws of Canada applicable therein, without regard to its conflict of law provisions. You agree that any legal action or proceeding between you and BalanceBloom shall be brought exclusively in the courts located in the Province of British Columbia, Canada.
If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.
If you have any questions about these Terms, please contact us at:
BalanceBloom
142 Serenity Avenue
Vancouver, BC V6B 5Z1
Canada
Email: [email protected]
Phone: (604) 545-1853